FiveuxeFiveuxeAC

Refund Policy

LAST UPDATED: JANUARY 2026

All Sales Are Final

Due to the nature of digital software and the instant delivery of our product, all purchases are final and non-refundable. Please carefully review all product information, features, and these terms before making a purchase.

Digital Product Acknowledgment

By completing your purchase, you expressly acknowledge and agree that:

FiveUXE is a digital product delivered instantly upon payment confirmation
You receive immediate access to the Service, including license keys and downloads
Due to the nature of digital goods, the standard cooling-off period does not apply
You have read and understood the features and limitations of the Service before purchase
This purchase constitutes a binding agreement under these terms

01No Refund Policy

FiveUXE operates under a strict no-refund policy. Once a purchase is completed and the license key is delivered, the transaction is considered final. This policy is in place because:

Our software is delivered digitally and instantly
License keys are unique and cannot be 'returned'
You receive immediate access to all features
Our detection signatures are proprietary
The Service begins immediately upon delivery
Digital products cannot be verified as 'unused'

Payment Processing

All payments are processed securely through Razorpay, ACF Global, and related gateway providers. We accept:

Credit/Debit Cards
UPI / Netbanking
International Methods

Your payment information is processed directly by the gateways and is never stored on our operational databanks.

Currency & Taxes

All prices are automatically displayed and charged in local geo-currency equivalent (e.g. INR for India, USD for USA).

  • You are responsible for any applicable taxes, VAT, or GST in your jurisdiction (e.g. 18% GST collected for Indian residents)
  • Currency conversion fees may apply depending on your native bank processor

02Exceptions

In rare and exceptional circumstances, we may consider exceptions to this policy at our sole discretion:

May Be Considered

  • • Duplicate purchases made by error
  • • Critical technical issues on our end preventing any use
  • • Service downtime exceeding 7 consecutive days
  • • Unauthorized transactions (with proof)

Not Eligible

  • • "Changed my mind" requests
  • • Server shutdown or closure
  • • Account terminated for Terms violations
  • • Failure to configure the Service properly
  • • Dissatisfaction with detection heuristics

Exception Request Process

To request an exception review, please follow these steps:

1

Contact Support

Reach out via our Discord support channel

2

Provide Details

Include your order ID, email, and detailed explanation

3

Submit Evidence

Attach any relevant documentation or server logs

4

Await Review

Our tactical team will review within 48-72 hours

Processing Time

If an exception is granted:

  • Refunds are processed within 5-10 business days
  • Refund will be issued to the original payment method
  • Bank processing may add 3-5 additional days depending on your region

03Subscription Terminations

Monthly and quarterly subscriptions can be cancelled at any time through your dashboard or by notifying support.

  • Key access continues until the end of your current localized billing period
  • No partial refunds are granted for unused time in the active period
  • No future algorithmic charges will occur after a recorded cancellation

04Contact Us

For billing queries or to dispute an isolated issue, please contact us via Discord or email at [email protected].